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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bill Turri

August 12, 2025

5  out of  5
rating by Bill Turri
"Wow, this could not have been any simper or easier. Zach talked me through it, drafted policy quotes, and helped me understand exactly what I'll be getting for exactly what price. I was able to activate a policy in almost no time at all!"
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Deborah Brunson

August 12, 2025

5  out of  5
rating by Deborah Brunson
"Tracy, Was very patient and kind to me she knows her stuff, I enjoyed talking with her, she was very professional and detailed with the information. I am so glad that I've reached out to this company. Thanks again,"
We responded:
"Thank you for the kind word, Deborah! We are grateful to be your agent!"
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Bonheul Mugisha

July 31, 2025

5  out of  5
rating by Bonheul Mugisha
"Great family business, with excellent customer care!"
We responded:
"Thank you Bonhuel. We are grateful to be your agent - thanks for being a part of our State Farm family!"
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Neva Banks

July 31, 2025

5  out of  5
rating by Neva Banks
"Tracy went above and beyond to make sure we had the right amount of coverage at a great price. She was very helpful and I highly recommend!!"
We responded:
"Tracy is wonderful. Thank you for the kind words - we are grateful to be your agent!"
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Arnelson Sigua

July 31, 2025

5  out of  5
rating by Arnelson Sigua
"Caleb was very helpful and informative. I have a busy schedule, and Sundays are the only days I’m free. Despite it being his day off and a family day, Caleb went out of his way to meet with me. I really appreciate his flexibility, understanding, and professionalism. Thank you so much for all your help, Caleb! You’re a great guy, and you did an excellent job! Thank you again!"
We responded:
"Caleb is fantastic. Thank you for the kind words Arnelson - we are grateful to be your agent!"
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Tammie Tatera

July 29, 2025

5  out of  5
rating by Tammie Tatera
"Once again, Tracy’s knowledge and helpfulness is outstanding! Appreciate knowing we have an insurance company we can rely on."
We responded:
"Tracy is the best. Thank you for the kinds words - we are grateful to be your agent!"
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Linda Mitchell

July 29, 2025

5  out of  5
rating by Linda Mitchell
"Efficient and a pleasure to speak with."
We responded:
"Thank you Linda! Thank you for being a part of our State Farm family!"
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Ed Brisbine

July 29, 2025

5  out of  5
rating by Ed Brisbine
"Tracy is doing an awesome job keeping my policies updated and shining the great coverage that State Farm offers."
We responded:
"Tracy works so hard. Thank you for the kind words!"
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PartyGuardian Studios

July 23, 2025

5  out of  5
rating by PartyGuardian Studios
"Easy to work with Very helpful"
We responded:
"Thank you for the great review! We are grateful to be your agent!"
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Terry Bunsey

July 11, 2025

5  out of  5
rating by Terry Bunsey
"I wanted you to know how helpful, supportive and professional Tracy Wallace was when helping me renew my rental insurance policy for the old and new address."
We responded:
"Tracy is a critical part of our team. Thank you for the kind words and feedback! Thanks for being a part of our State Farm family! - Zach"
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gail Sadler

July 9, 2025

5  out of  5
rating by gail Sadler
"After a losses check that was sent to the home office I asked if they could wait 2 days for the check to be received. They said yes. The check did not arrive. So I paid the bill by phone and signed up for paperless. That was big help and I do appreciate it. Thanks again. George"
We responded:
"George & Gail - thank you for the feedback and being a part of our State Farm family! We appreciate you! - Zach"
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Anne Phillips

July 9, 2025

5  out of  5
rating by Anne Phillips
"Very friendly explained everything so that I understood. Over all made a stressful thing easy!!!Thanks Zach"
We responded:
"Thank you, Anne! We are thankful to be your agent! "
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Katie Vetalice

July 8, 2025

5  out of  5
rating by Katie Vetalice
"Just moved to Ohio and was dreading switching my car insurance from out of state. Spoke with Tracy who was absolutely fabulous and made the process so easy! She explained what certain coverages meant and what would and would not be covered. I really appreciate her taking the time to do that. I’ve been a State Farm customer since I got my license & I’m very happy that I made the switch to Zach Moore!"
We responded:
"Tracy is fantastic. Thank you for trusting us. We are thankful to be your agent!"
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shane helterbran

July 7, 2025

5  out of  5
rating by shane helterbran
"Tracy helped us save a lot of money on our policies, she was very kind and patient and took the time to go through each policy, explain what coverage we needed; and went above and beyond to help our family. Thank you and we look forward to meeting our agent and adding more insurance to our policy."
We responded:
"Thank you Shane! Tracy is fantastic! "
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Rose Smith

July 7, 2025

5  out of  5
rating by Rose Smith
"Helped me update some of my policies. Very helpful."
We responded:
"Thanks Rose! We are thankful to be your agent!"
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Howard French

July 4, 2025

5  out of  5
rating by Howard French
"Very professional and helpful. The whole staff is friendly and knowledgeable. 10/10 would recommend."
We responded:
"Thanks, Howard! We love being your agent!"
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Matthew Cyran

July 3, 2025

5  out of  5
rating by Matthew Cyran
"Working with Caleb was a great experience. He answered all my questions and got me WAY BETTER coverage for a lower price than I was paying previously. Thank you!"
We responded:
"Caleb is such a great part of our team. Thanks for allowing us to serve you"
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Alberta Anderson

June 26, 2025

5  out of  5
rating by Alberta Anderson
"Tracy was kind, efficient and very professional. She met my needs in a timely manner and I appreciated her going the extra mile to accommodate me"
We responded:
"Tracy is fantastic. Thanks for trusting us to be your agent"
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Robert McGarvey III

May 30, 2025

5  out of  5
rating by Robert McGarvey III
"did a great job, saved us over $100 per month, and they were very professional"
We responded:
"Thanks, Robert! We love being your agent!"
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Paul D.

May 19, 2025

4  out of  5
rating by Paul D.
"1st time signing with SF so not much experience with them yet but price was right & agent very helpful & knowledgeable. Like being with a big name company."
We responded:
"Thanks for the review, Paul!"
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Christina Strayer

April 22, 2025

5  out of  5
rating by Christina Strayer
"I can’t say enough to express my positive experience from the process of quoting to obtaining a policy. I asked for many different quotes to look at different scenarios and every ask was graciously handled with the best customer service I have had in a long time. Thank you!"
We responded:
"Thanks for the wonderful review, Christina! We love being your agent"
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Chelsey addison

April 4, 2025

5  out of  5
rating by Chelsey addison
"Great service. They reply very quickly and work with you. On the phone they explain all of the policy and what each thing means. Makes the process quick and move no hassle. Give a great and inexpensive quote!"
We responded:
"Thank you Chelsea! We love being your agent"
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Joseph Enriquez

April 3, 2025

5  out of  5
rating by Joseph Enriquez
"Great staff, rates and overall experience."
We responded:
"We love our team. Thankful to be your agent! "
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Anthony Humphrey

March 29, 2025

5  out of  5
rating by Anthony Humphrey
"Caleb Moore with State Farm was very Thorough and professional in explaining the difference in several different amounts of Car and Renter's Insurance! He was very accommodating when I had to change my original appointment from a Friday to a Saturday! To anyone looking for car ins , I suggest you make a appointment right away! P.S. Ladies, he's not bad on the Eyes!"
We responded:
"Caleb is fantastic. Thank you for being a part of our State Farm family! "
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nathan jindra

March 26, 2025

5  out of  5
rating by nathan jindra
"Caleb was amazing! He explained everything to me and made sure any questions I had was answered. Highly recommend there services"
We responded:
"Thanks, Nathan. We love being your agent!"