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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jason Faught

October 4, 2024

5  out of  5
rating by Jason Faught
"Zach Moore and team are very responsive and quick to get to your needs. No matter what it is."
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Richard Ward

September 24, 2024

5  out of  5
rating by Richard Ward
"Have been a customer for a while and have nothing but great experiences with this group. Coverage and rates are just what I need. What makes this a 5star review is Tracy. Business is done over the phone but her professionalism and SMILE in her voice actually makes me look forward to making that call. Tracy you are wonderful and Zach, please keep the rates reasonable. Sincerely Richard Ward."
We responded:
"Thank you, Richard, for your kind words and 5-star review! We're thrilled to hear about your positive experiences, especially with Tracy. We'll continue to strive for excellence and keep your needs in mind. Your support means a lot to us!"
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William Hawk

July 18, 2024

5  out of  5
rating by William Hawk
"I’ve been with this State Farm agency for many years always efficient always responsive to my needs. I would definitely recommend."
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Kyle

July 12, 2024

5  out of  5
rating by Kyle
"Best rate I could find with friendly customer service."
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Tony Hall

July 3, 2024

5  out of  5
rating by Tony Hall
"Tracy was amazing! I was busy and asked for a call back in 15min. She was right on time! Very rare these days. Kind, professional, very helpful and all around a wonderful person to have at your location. Give her a raise or a extra day off!"
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Lora Loma

June 28, 2024

5  out of  5
rating by Lora Loma
"Transferring from an insurance company that didn’t listen to my needs was easy with Tracy and Zach. Very best recommendations!"
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Thomas OConnors

June 27, 2024

5  out of  5
rating by Thomas OConnors
"Thank you so much for responding quick and getting me coverage fast and easy while being very kind in conversation."
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Tyrell Harris

June 25, 2024

5  out of  5
rating by Tyrell Harris
"Zach Moore and his team were very cooperative, patient and helpful with getting me setup with my insurance policy. Tracy was very responsive and helped make the process go as smooth as possible."
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Harmony

June 17, 2024

5  out of  5
rating by Harmony
"Responsive, honest and quick service. Easy to complete a policy."
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Deva Daniels

June 14, 2024

5  out of  5
rating by Deva Daniels
"Tracy Wallace is a pleasure to work with. She goes out of her way to help. Thank yiu Tracy!"
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Gregory Schneider

June 13, 2024

5  out of  5
rating by Gregory Schneider
"Everyone that I have dealt with at State Farm has handled my issue beyond my expectation."
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Lora Lomakin

June 11, 2024

5  out of  5
rating by Lora Lomakin
"Tracy attentively listened to all my requests and made the home and auto transfer from another insurance company swift and easy."
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Carl Ruggles

May 31, 2024

5  out of  5
rating by Carl Ruggles
"Traci made the whole experience pleasurable.."
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Sadie Powell

May 29, 2024

5  out of  5
rating by Sadie Powell
"Tracy took her time to help me pick my best policy for my current needs. Didn't mind my going back and forth. Super quick and friendly !"
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Donna Miller

May 24, 2024

5  out of  5
rating by Donna Miller
"Great job! Couldn't have done a better job. Thanks"
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Donna Wihl

May 22, 2024

5  out of  5
rating by Donna Wihl
"Tracy was a great help in helping my granddaughter get her car insurance. I have been a State Farm client for over 40 years and l tell everyone to sign up."
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Margie Jobe

May 14, 2024

5  out of  5
rating by Margie Jobe
"Tracy Wallace is a big asset to your agency. She is always very professional, extremely helpful, efficient and personable."
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Bharat Gautam

May 7, 2024

5  out of  5
rating by Bharat Gautam
"Very helpful and explained everything in detail."
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Peyton D (PD)

May 1, 2024

5  out of  5
rating by Peyton D (PD)
"Tracy made my switching of auto insurance quick and easy! Literally in minutes I had an auto policy! Thanks again Tracy!"
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Allyssa Abbot

April 26, 2024

5  out of  5
rating by Allyssa Abbot
"Honestly a very friendly and informative experience. Tracy was not only super quick with responses but very knowledgeable and went the extra mile for me!"
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David Rowland

March 26, 2024

5  out of  5
rating by David Rowland
"We are impressed with Hannah as our agent! She goes above and beyond to answer our questions or research our insurance needs! Thank you"
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William Hawkins

March 25, 2024

5  out of  5
rating by William Hawkins
"Zach did a great job explaining everything. This was the first time I ever had anyone explain to me the different coverages"
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eric lehr

March 23, 2024

5  out of  5
rating by eric lehr
"I recently made some changes to my insurance with State Farm. I liken dealing with insurance to going to the dentist office. Employee, Tracy Wallace was kind, patient, helpful, and informative. Thanks again Tracy!"
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Kathy McLain

March 13, 2024

5  out of  5
rating by Kathy McLain
"When my dad died, we had a lot of accounts to close. One account was with Zach Moore with State Farm. I emailed Zach and explained the situation and that we needed to cancel his policies. Zach offered his condolences and told us what we needed to do. He searched for dads obituary so we wouldn’t have to provide his death certificate and only asked us for proof of who the executor was. I emailed what he needed and the policies were cancelled. Took 5 minutes total. By far the easiest thing we had to do in cancelling dads accounts. No dozens of phone calls or ridiculous hoops to jump thru. Just a kind and compassionate person doing his best to help us during a really difficult time. He is an exceptional person and I highly recommend him!"
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Valerie

March 8, 2024

5  out of  5
rating by Valerie
"When I called State Farm I was greeted by a young lady name Tracy. She was very helpful giving me a quote for a new auto policy. I really appreciated her excellent customer service skills. I had many questions and she answered everyone of them with great satisfaction. She was extremely patient and passionate about my concerns. She also gave me suggestions about my new policy. Hands down I would give her 110 percent on being professional. I never been treated so gracious in a long time. Tracy you were the best and I’m so glad to have switched over to State Farm. I will suggest anyone to try State Farm if you’re looking for a great insurance agency. The service I received was excellence. I’m glad to call State Farm my insurance provider. Have a great day and call State Farm located in Grove City (Zach M. and Tracy W. ) They’re the best by far. Stay safe and Drive safe. Thanks again Tracy for all you help. You’re the best and I appreciate you taking time to make sure I was satisfied with my new policy. Sincerely, Valerie F."